PRE ORDER

Pre-Order Information

Arriving June / July 2026

Thank you for purchasing a pre-order item with us. Please read the information below carefully to understand what to expect.

πŸ“¦ What Is a Pre-Order?

Pre-order items are products that are not yet in stock and are being produced especially for this collection. These items are expected to arrive June–July 2026.
Please note: all dates provided are estimates only and may change due to factors outside of our control.

πŸ›οΈ Ordering Pre-Order Items

  • Pre-order items must be purchased separately from in-stock items.
    This helps avoid double shipping costs and delays.

  • Orders that contain both pre-order and in-stock items may experience delays or additional shipping charges.

⏳ Timeframes & Updates

  • The June/July 2026 timeframe is an estimate only.

  • We will do our best to update this page monthly as information becomes available.

  • If there are no updates from our suppliers, there may be nothing new to share during that period.

  • Lack of updates does not mean your order has been forgotten β€” it simply means production or shipping timelines have not changed.

🚒 Shipping, Customs & Dispatch

Once your pre-order arrives into New Zealand, the following steps occur:

  1. Customs clearance

    • This process can take up to 10 business days, depending on workload and arrival timing.

    • Customs delays are outside of our control.

  2. Quality control checks

    • All items are inspected before dispatch.

  3. Dispatch

    • Orders are shipped by style and by order date, not all at once.

Tracking details will be emailed once your order has been dispatched.

❌ Cancellations

  • Cancellations are not accepted after 10 days from the date your pre-order is placed.

  • After this period, your order will already be in production with our manufacturer.

  • If needed, we are happy to discuss alternative options where possible.

🀍 Important Notes

  • Pre-order purchases require patience and understanding.

  • Delays can occur due to production, shipping, or customs.

  • By purchasing a pre-order item, you acknowledge and accept these conditions.

If you have any questions before placing your order, please contact us β€” we’re always happy to help.

Thank you for your support and for choosing to shop with us 🀍